Rabu, 09 November 2016

GoPro Sends Out Recall for All GoPro Karma Drones



Looks like it's not all on Samsung when it comes to battery woes as GoPro, which made headlines with the launch of its first unmanned autonomous vehicle (UAV), the GoPro Karma, issued a recall for its newest drone.

Based on a video that had been posted online showing the GoPro Karma experience total power lost and dropping from the sky—with more following after—GoPro made the decision to recall all drones that have been sold. That means having more than 2,500 devices sold so far since launch to be sent back.

Details of the recall can be found here: GoPro Karma Recall and Return Information.

All devices sent in will be converted into a full refund for owners as GoPro is looking to investigate the cause of the problem.

PCMag US reported that those that bought the bundle wit hthe GoPro Hero5 Black and Karma Grip need to return everything in order to initiate the full refund process.



According to PetaPixel, this is what GoPro had to share: “GoPro is committed to providing our customers with great product experiences. To honor this commitment, we have recalled Karma until we resolve a performance issue related to a loss of power during operation. We plan to resume shipment of Karma once the issue is addressed.”

Even if GoPro made such a promise, at press time, there are no replacements on hand, hence why GoPro moved to make the global recall. Those outside the US are also encouraged to send the GoPro Karma back.

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